COVER HEADER
Cover Subline
SERVICES
IT Consulting:
- Break/fix issue resolution
- Projects are fixed bid (PC replacements, server replacements, wireless solutions, etc)
SaaS:
- Office 365 w/Mailbox Managment
- E-mail anti-malware/anti-virus/anti-spam
- SaaS Backup
Maintenance:
- Server / Network Monitoring
- Patch Management
- Managed AntiVirus
- 3rd party software support
- Remote Support
- Business Hours Support (8a-5p): Unlimited included
- After Hours Support (5p-10p): Billed hourly, 1-hour minimum charge +30min increments thereafter
- Overnight Support (10p-8a: Service fee + After Hours Support Charge
- On-site support: Billed hourly
BCDR:
- On-site local backup with off-site cloud retention
- Backup monitoring
Firewall / VPN: